On December 25, My a few sons And that i experienced a flight from Cleveland to Phoenix which was to leave at 7:fifty having a cease in Charlotte NC. At about 3 or 4 pm on the working day of our departure, American Airways delayed our flight which would make us pass up our connection in Charlotte which experienced no other flights out to Phoenix that day OR the subsequent! And why the delay? No rationalization. So with no help from an AA consultant..(Pretty much like it absolutely was our fault) we identified A different flight by way of Dallas…which still left in an hour or so and a fifty percent. We designed it to your airport but with Yet one more impolite AA agent, (I comprehended it was fast paced with the holidays and all) I was assured which i could get my bag in Dallas considering that we now had to spend the night time there. I requested him with regards to the tag that seemed like it absolutely was checked to Phoenix and he stated curtly, you’ll just choose it up in Dallas and recheck it in the morning. Well the bag didn't help it become over the conveyer in Dallas. Once i questioned An additional representative about this, he stated it absolutely was in a giant place and it absolutely was going out whenever we remaining in the morning. I told him I desired it for my resort remain, and he informed me it might get four several hours to have it. All right…nevermind…I’ll be back below in four hrs!!! So I still left for the Dallas hotel devoid of my luggage.. Received on our flight the following early morning and took off by the due date.
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Right after examining Some evaluations I'm very dissatisfied AA will not retain the services of new management. I had an issue with leaving our iPad within the aircraft. After i went back again on the gate not one person would make time to go back to the airplane and Look at.
all to typically, management is contacted when things go Mistaken…this is simply not a kind of letters…..I'm getting in touch with american Airways shopper service thanks to an excellent flight attendant named MARITA LORDI (FA #9
I'll say she(AA) found a later flight for me on A further airline,which I so appreciated,but she surely might have far more pleasurable in dealing with me.
Clients also can American Airlines buyer service with the e mail outlined in this article: . We obtained an automated response within a couple of minutes, but the correspondence didn't address our query.
I not too long ago took a flight from JFK to St Thomas on a Saturday 8 am flight and experienced quite possibly the most helpful, productive knonwledgable flight attendant she was good. I'd personally like to many thanks her for making my trip much more satisfying.
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Me and my wife needed to face a routine maintenance issue with the airport, traveling from JFK to MIA (AA2299),due to which we had to change the flight .Following outlining The problem to your red jacket AA employee, the flight was adjusted, and we were being guaranteed to be seated in the first-class as we were being supposed to on the initial flight (my spouse is greatly pregnant).
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I've tried out, with out good results to reach your customer service Division. I misread the flight time for the flight 3530 and need to change it. I tried contacting in five minutes of reserving this flight but have experienced no response.
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I really strongly usually do not would like to fly with American Airlines at any time all over again, their customer service is horrible!!! I used to be on a flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay in excess of. Why on this planet do I need to fly to Ny to return to Virginia. My battle was suppose to go away Miami International to Laguardia at 5pm. The flight was to site here start boarding at 4:30pm and they created an announcement that their could well be a 15 moment hold off And that i went into the counter to check with the agent if I had been likely to make my link and he or she advised me I will be fine. The rationale I checked on my link was simply because my lay more than wax only fifty eight minutes. We’ll we boarded the flight so I believed I could be good to capture my link bug that was so we sat on the aircraft for over and hour while they preset many of the necessary to correct. They did not give anyone the possibility to try and make alternate travel which was Certainly Erroneous. I used to be in Miami for my brother’s funeral given that Thursday. My partner works two career and he had to choose off from operate Thursday, Friday and Monday from the two Careers. I also had to consider off myself. The flight ultimately took off and I skipped my link.
My partner And that i flew from Palm Springs to Ft. Myers Florida, to the return vacation, flight 2233 from Dallas, my husband Rick Barnes was cut very poorly by something while in the seat when he place our luggage in the overhead compartment. We called the Hostess and While blood was gushing out with the wound, he was supplied a band help to include the five inch gash in his leg. We were being explained to that after All people boarded, the hostess would return with the 1st assist package and would need to create a report.